Prospects, suppliers and partners for the JITCS team.
JITCS Packet Studio
Prospects, suppliers, partners and the Telarus playbook, all in one place.
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JITCS Academy
Eight short lessons on running your pipeline in Packet Studio, from finding a prospect to handing a deal to Telarus. Each takes about five minutes and ends with one practice task you can do right here. Keep this tab open in one window and Prospects in another as you go.
Packet Studio at a glance
Lesson 1 · 4 min
Packet Studio is our single shared pipeline. Every prospect, supplier and referral partner lives there, and anything you change is saved for the whole team right away. There are no spreadsheets to keep in sync.
Getting in
Open studio.jitcs.biz, enter your email, and click the sign-in link we email you. No password needed.
Bookmark the page (Ctrl+D on Windows, Cmd+D on Mac) so you can get back to it in one click.
The line at the top right shows how many prospects are saved and how many follow-ups are due today.
The tabs
Prospects is where you spend most of your time: the list on the left, the details form in the middle, and a live preview of the packet and email on the right.
Suppliers holds the carriers we work with, such as Mereo Fiber, with what each one is good at and where it serves.
Partners & referrals holds builders, developers and people who send us introductions.
Telarus playbook covers how we work with Telarus and the discovery questions for every first call.
Academy is this training. Come back any time.
Good to know:Export data saves a backup of everything as a file. Use it before big changes, never as your working copy.
Practice
Bookmark Packet Studio in your browser, read the count at the top right, and click through every tab.
Find your prospects fast
Lesson 2 · 5 min
With more than a thousand records, start from a quick view, then narrow with filters.
Quick views
All activeFollow-ups dueMereo targetsChurchesParked
All active shows everything except parked and archived prospects.
Follow-ups due shows anything due today or overdue. Start every day here.
Mereo targets shows open prospects tagged as Mereo Fiber candidates.
Churches shows parishes, dioceses, conventions, associations and church schools.
Parked shows prospects that already have a carrier deal; we circle back before their renewal.
Filters, search and sort
Set All owners to your name to see only your prospects.
Filter by state, type (apartments, build-to-rent, senior living, HOA, management company, developer, church) and supplier.
Search looks at the name, city, contact and management company.
Sort: est. owner revenue puts the biggest Mereo opportunities on top. Sort: next follow-up lines up your week.
The list shows 150 at a time. Use Show more at the bottom for the rest.
Good to know: your filters are remembered in your browser, so the list opens the way you left it.
Practice
Choose Mereo targets, set the state to Florida, then sort by estimated owner revenue. Note the top three properties.
Work a prospect: the outreach sequence
Lesson 3 · 6 min
Every prospect follows the same four touches over two weeks. The first email is short, has no attachment and asks for 15 minutes. The packet comes later, once they know who we are.
Day 0Intro email. Click Draft in Outlook, review, send, then Log email sent.
Day 3Call. Use the discovery questions, then Log call with what you heard.
Day 7Send the packet with Send packet. You’ll see when they open it.
Day 14Close the loop with a short note. No reply moves it to Parked.
The intro email writes itself
Mereo candidates get the new-revenue email, including the property’s estimated yearly range when we know its unit count.
Churches get the free bill review email.
Everyone else gets the no-cost connectivity review email.
Check the Intro email tab before sending. If the contact name is missing, it opens with “Hello.” Add the name first when you have it.
Log every touch in one click
Log email sent and Log call add a dated note, move a Researching prospect to Contacted, and set the next follow-up three business days out. Type a short note in the box first and it is saved with the log.
Practice
Open one of your prospects, read the Intro email tab, and type “left voicemail with front desk” in the note box. Then click Log call and confirm the stage and follow-up date changed.
Build the packet and Check PDF
Lesson 4 · 5 min
The packet is a one-page connectivity review prepared for that prospect. It updates live as you fill in the form.
Fill in what you learned: size, current provider, contract renewal date and What they care about in their own words. Each of these shows up in the packet.
Tick the services that fit, such as copper line replacement for elevators, alarms and gates.
Click Check PDF. It builds the PDF and shows every page exactly as it will be saved.
Read every page. If something looks off, fix the form and check again.
Click Send packet. It opens an email with a private link to their packet, logs the send, and tells you when they open it. They can download the PDF from that page. Use Download PDF only if you need to attach the file yourself.
Always: Check PDF before you download. Never send a packet you haven’t seen page by page.
Practice
On one prospect, add a renewal date and a sentence in “What they care about,” then run Check PDF and find both on the page.
Stages, notes and follow-ups
Lesson 5 · 5 min
The stage says where a prospect stands. The next follow-up date and next action say what happens next. Every open prospect should have both.
Stage
Means
Researching
Not contacted yet. Confirm the right person and how to reach them.
Contacted
In the four-touch sequence.
Intro call booked
A first call is on the calendar.
Vendor onboarding – in progress
A management company is approving us as a vendor (W-9, insurance and so on).
Packet sent
They have the packet; collecting bills and the renewal date.
Proposal sent
Two or three options are in front of them.
Won / Lost
Decision made.
Parked – circle back
Locked into a deal or not interested now. Has a future follow-up date.
In the list, Due today and Overdue flag anything that needs you. Use Add note for anything worth remembering: who you spoke to, what they said, what they pay.
Practice
Choose Follow-ups due. For one prospect, update the next action and date, then add a note.
Add a new prospect
Lesson 6 · 3 min
Click + New prospect. If your owner and state filters are set, the form starts with them filled in.
Enter the organization and pick the right Type. The type changes the packet’s wording, so a senior living community and a parish each get language that fits them.
Add the contact, city, size and anything you know about their current provider.
If Mereo Fiber is the likely carrier, type “Mereo Fiber (candidate)” in Likely supplier.
Set a next follow-up date and click Save prospect.
Good to know: if you leave a prospect with unsaved changes, Packet Studio asks you to save or discard before moving on.
Practice
Add one real prospect from your own network, with a follow-up date this week.
The playbooks: Mereo and churches
Lesson 7 · 7 min
Mereo Fiber: new revenue for residential communities
Mereo serves apartments, build-to-rent, senior living and community associations. It does not serve businesses. The owner pays nothing up front, and internet becomes a new revenue line on a 10-year agreement.
Per unit, per month
Data package
Owner pays Mereo
about $35
Resident pays
about $80
Owner keeps
about $45
Mereo’s focus markets are Texas, Arizona, Utah, Illinois, Wisconsin and Atlanta, with Florida as its growth target. Figures are Mereo’s illustrative examples; always call them estimates.
Churches
Catholic: start at the diocese. Ask for an introduction to the finance or IT office, since one relationship can cover many parishes, schools and diocese-owned housing.
Baptist: each church decides for itself. Personal relationships and introductions through associations open the door.
The offer: a free internet and phone bill review, plus livestreaming upload speed, Wi-Fi for members and classrooms, and replacing old copper lines.
Church schools may qualify for federal E-Rate support. Confirm current rules with Sean before raising it.
Practice
Pick one Mereo target and one church. Say the opener for each out loud in under 20 seconds.
Hand off to Telarus and get paid
Lesson 8 · 4 min
We find and qualify the customer. Telarus and the carrier quote, contract and install, and Telarus pays each registered partner directly.
When a prospect agrees to a review, tell Sean the same day.
Register the opportunity with Telarus before the review call, so the deal is ours.
Book the joint call with the supplier, for example Tony at Mereo Fiber.
Move the stage forward and log every step in Packet Studio.
Referral fees
Team referrers (partners and people in our network): 3% of total commission, paid monthly until that contract ends.
Builders, developers and construction companies: 5% for the first year of the first contract.
Referral fees are paid on customers referred, never on people recruited.
Practice
Open the Partners & referrals tab and find one builder in your territory. Read their referral terms.
Prospects
Saved prospects will appear here. Fill in the form and choose Save.
Prospect details
You have unsaved changes.
Preview
Choose “Check PDF” to see every page before saving.